Enhanced Cleaning Protocols

Common Areas

Saratoga Oaks Lodge has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19. Enhanced protocols include additional sanitation of those vital, high-touch points in common areas that impact guests and employees. Up to four times per day, housekeepers are sanitizing exterior and corridor touchpoints as well as common areas including laundry rooms, front desks, maintenance rooms, storage door handles, stairwell handrails, and trash receptacles and trash carts.

In-room

The cleaning and sanitization of all guest rooms is our top priority. We are asking hotel staff to be extra diligent in sanitizing guest rooms including TVs, remote controls, tables, doorknobs, light switches, desks, phones, keyboards, toilets, faucets, and sinks. The frequency of room cleaning during a guest's stay may be altered based on guest requirements. We recommend that linens, towels, and laundry are washed in accordance with the Centers for Disease Control (CDC) guidelines. Dirty linen should be bagged in the guest room to eliminate excess contact while being transported to the laundry facility.

Face Coverings

The Saratoga Oaks Lodge has created lobby signs instructing guests to wear a face-covering in public spaces following government requirements.

Employee Protocols

Face Coverings and Gloves
Following the CDC guidelines, Saratoga Oaks Lodge is highly encouraging at all of its housekeeping staff wear gloves when cleaning / repairing/inspecting rooms and wear face coverings to be in compliance with state mandates.

CDC Protective Measures
All employees should follow CDC Protective Measures. They include:

•Cleaning hands often with soap and water for at least 20 seconds.
•Avoiding close contact by putting distance between each other.
•Cleaning and disinfecting by continually practicing good hygiene and using hand sanitizer (provided at all properties) that contains at least 60% alcohol.
•They are asked to stay home if demonstrating symptoms of illness.
•Well-being checks of all employees, including physical temperature checks, should be carried out when required by law.